FAQ
You don’t have to be a member to enjoy Jeeni, but if you’re not then you’ll miss out on everything Jeeni has to offer. There are two types of Members: JEENI VIEWERS to enjoy all our channels and get special deals. JEENI ARTISTS to showcase your creative work and keep 100% of all your revenues.
JEENI VIEWERS MEMBERSHIP is for you if you want to be in the Jeeni audience and not on the Jeeni stage. Here’s what you get:
ALL CHANNELS. Covering music, spoken word, dance and a whole load of services. And if we don’t already have a channel that caters for you – tell us and we’ll create it!
STARMAKER VOTER. You control the Jeeni charts! Vote for a track to help your favourite artists move up the charts and gain star status.
EXCLUSIVES. Jeeni puts you in direct contact with your favourite creatives and artists. Just +Add them to your very own list for their latest news and special offers on releases, tickets, deals and merchandise.
JEENI ARTISTS MEMBERSHIP is for creatives and artists to get in the spotlight and market your work to the world. Here’s what Jeeni Artists get:
YOUR OWN SHOWCASE. Upload your creative work for the world to enjoy, select the best channels to attract the biggest audience, harness your social media to publicise your work even more, and build your fanbase.
PERSONAL JEENI ADDRESS. Use it in your own emails, on YouTube, or anywhere you like, and deliver an even bigger audience straight to your Showcase.
JEENI NEWSFEED. Send your own messages, news and offers, not only to your Jeeni fans, but to the entire Jeeni audience. Your Jeeni Newsfeed will send out your announcements to the masses, and they’ll appear automatically on their little screens, even when they’re not logged-in.
DONATIONS. Link your PayPal account to your Showcase at the touch of a button, and receive 100% of all donations sent direct by fans and well-wishers who want to show their appreciation of your work. You’ve done all the work, so you deserve all the rewards.
JEENI RIGHTS PACKAGE. Keep all the copyrights and 100% of income that results from the tracks you upload to your Jeeni showcase, making them eligible for Airtime, Facetime, Remix Rights and commercial use on third-party Advertising and Soundtracks.
100% OF ALL YOUR OFFERS & SERVICES. This Jeeni feature is completely optional for you to join as a Pro. Anyone can order customised productions from you, including dedications, greetings, and bespoke tracks, you agree the price direct with them and keep everything you earn.
100% OF ALL SALES INCOME. You’re paying us a modest fee to use our marketing suite, so you deserve to keep everything you make, and we want absolutely nothing more. Sales from your releases, ticketing, merchandise, specials, whatever – the rewards are all yours.
JEENI PRO MARKETING. Your inclusive, automated marketing service, along with full reports on each campaign you launch.
JEENI FESTIVALS & AWARDS. As a Jeeni Pro, you are automatically eligible for inclusion in Jeeni Live, and Jeeni Première streamed festivals. You are also automatically eligible for inclusion in the Jeeni Awards nominations for every track you upload.
JEENI Artists get rewarded in lots of ways:
MAKE MONEY FROM SALES – keep 100% of all revenues generated through the Jeeni platform from your creative work, professional services, productions, releases, merchandise, goods and services.
KEEP ALL DONATIONS – keep 100% of everything your fans and audience send to your PayPal account via the Donate button below each of your videos.
KEEP 100% FROM ARTIST MARKETING. Your inclusive, automated marketing service direct to your fans.
JEENI FESTIVALS & AWARDS. As a Jeeni Pro, you are automatically eligible for inclusion in Jeeni streamed festivals. You are also automatically eligible for inclusion in the Jeeni Awards nominations for every track you upload. And as ever you keep 100% of all fees, commissions and sales you are entitled to as a result.
HOW TO CREATE YOUR JEENI USER PROFILE
Your Jeeni Profile is where you tell the world all about yourself.
Step 1: upload your banner image
This is the large image you want to display to the world.
Your image can be a .png or .jpg graphic file.
The maximum file size is 10MB.
Your image should be in “landscape” or “letterbox” format.
The minimum width should be 640 pixels.
The maximum width should be 2560 pixels.
You can crop your image to look best on mobiles and desktops.
You can change your image as often as you like.
To change your image go to the main menu MY JEENI > My Profile.
Just roll over the image to reveal the selection box.
Select a new image of the right size.
As soon as it uploads it will be saved automatically.
Step 2: add your personal “gravatar” image
This is the small square image that represents you.
It is like a passport identity, an avatar or an icon.
It can be a .png or .jpg graphic file.
The maximum file size is 2MB.
The minimum size should be 150 pixels square.
The maximum size should be 512 pixels square.
You can crop your “gravatar” image once it’s uploaded.
You can change your image as often as you like
To change your image go to the main menu MY JEENI > My Profile.
Just roll over the “gravatar” to reveal the selection box.
Select a new image of the right size.
As soon as it uploads it will be saved automatically.
Step 3: add text for About Me
Use the edit icon next to About Me to call up the edit box.
Type in your Title – a name or nickname identity.
This is the title that will appear on your banner image.
My Jeeni URL is the name of the link to share your own Jeeni page.
About Me is where you tell the world about yourself.
Hit the SAVE button when you’ve finished.
You can change your Title and About Me text as often as you like.
To change your text go to the main menu MY JEENI > My Profile.
Click on the edit icon for About Me to reveal the editing box.
Hit the SAVE button again when you’ve finished.
Step 4: pick a colour for your Title
This is to make your title name or nickname stand out.
The default colour is white, to show up against your banner image.
Hover over your title to reveal the colour selector.
Pick a text colour and hit the Submit button.
You can change the colour of your title as often as you like.
Step 5: Add your Social Networks
This is if you want to share your social networks with others.
Click on the edit icon just below your title.
Fill in as many social media address links as you like.
Don’t forget to Save the links you have created.
Your social network icons will appear on your profile page.
Step 6: Your unique Profile Page Address
Your Jeeni Profile Page has a unique address.
You can share this address via social media.
You can copy this address using the Copy Link button.
Now paste it into an email or blog or newsfeed to tell the world
about your Jeeni Profile.
SHOWCASES FOR JEENI ARTISTS
Your Showcase is where you put your creative talent in the spotlight.
Showcases are for Jeeni Artists only.
The step-by-step process is Profile > Images > Social > Showcase > Video
You can come back to the process at any time via MY JEENI > My Showcase
Step 1: My Profile
Type in your Title – which is your name, nickname or professional identity.
This is the title that appears on your banner image.
You can change the colour of your title for better contrast.
Roll over your title to reveal the colour selector.
My Jeeni URL is the name of the link for your own Jeeni page, for sharing and publicity.
About Me is where you tell the world about yourself.
Hit the SAVE & NEXT STEP button when you’ve finished.
You will be taken to the next step automatically.
Step 2: Images
Upload your banner image.
This is the large branding image you want to display to the world.
Your image can be a .png or .jpg graphic file.
The maximum file size is 10MB.
Your image should be in “landscape” or “letterbox” format.
The minimum width should be 640 pixels.
The maximum width should be 2560 pixels.
You can crop your image to look best on mobiles and desktops.
You can change your banner branding image as often as you like.
To change your image go to the main menu MY JEENI > My Profile.
Just roll over the image to reveal the selection box.
Select a new image of the right size.
As soon as it uploads it will be saved automatically.
Add your personal “gravatar” image.
This is the small square image that represents you.
It is like a passport identity, an avatar or an icon.
It can be a .png or .jpg graphic file.
The maximum file size is 2MB.
The minimum size should be 150 pixels square.
The maximum size should be 512 pixels square.
You can crop your “gravatar” image once it’s uploaded.
You can change this graphic as often as you like.
Hit the SAVE & NEXT STEP button when you’ve finished.
You will be taken to the next step automatically.
Step 3: Social Networks and Online Links
This is where you publicise your online presence to fans.
Fill in as many social media and other address links as you like.
Your social network icons will be integrated with the graphics on your profile page automatically.
Hit the SAVE & NEXT STEP button when you’ve finished.
You will be taken to the next step automatically.
Step 4: Brand My Showcase
This is where you add important text to attract new fans, make yourself easy to find, and harness search engines like Google.
Name your showcase, either with your own name, your artist name, the name of your latest project, whatever it is you want to publicise most.
You can change the name of your Showcase as often as you like.
Now type in the most important aspects about your Showcase in less than 500 characters.
Use keywords to include your creative work, your location, your influences, collaborators, instrumentation, goods, services, and whatever you think potential fans will be searching for.
Hit the SAVE & NEXT STEP button when you’ve finished.
You will be taken to the next step automatically.
Step 5: Upload My First Track
Everything you need to know about uploading audios and videos and showcasing your creative work is in the next section – HOW TO UPLOAD TRACKS.
Banner Image
This is the large branding image you want to display to the world.
Your image can be a .png or .jpg graphic file.
The maximum file size is 10MB.
Your image should be in “landscape” or “letterbox” format.
The minimum width should be 640 pixels.
The maximum width should be 2560 pixels.
You can crop your image to look best on mobiles and desktops.
You can change your banner branding image as often as you like.
To change your image go to the main menu MY JEENI > My Profile.
Just roll over the image to reveal the selection box.
Select a new image of the right size.
As soon as it uploads it will be saved automatically.
Gravatar image
Add your personal “gravatar” image.
This is the small square image that represents you.
It is like a passport identity, an avatar or an icon.
It can be a .png or .jpg graphic file.
The maximum file size is 2MB.
The minimum size should be 150 pixels square.
The maximum size should be 512 pixels square.
You can crop your “gravatar” image once it’s uploaded.
You can change this graphic as often as you like.
Hit the SAVE & NEXT STEP button when you’ve finished.
This section is a step-by-step guide on how to upload audio and video tracks. It’s for Jeeni Artists. Jeeni Audience members can’t upload tracks.
Step 1: Your Track Content
Videos of your work, goods or services must be in MP4 format.
Audio-only tracks must be in MP3 format.
Track files should be no more than 50MB each.
Your track content should contain original material. No covers please.
Your content should be either your own copyright, or you must have permission from the copyright-holder to upload it.
You cannot submit or upload any content that is obscene, illegal, threatening, defamatory, racist, sexist, phobic or otherwise offensive.
You cannot upload any content to Jeeni that invades privacy or infringes the intellectual property of any other person, group or organisation.
You cannot submit or upload any content to Jeeni that contains software viruses, mass mailings, spam, fake news or upsetting images.
You cannot impersonate any other artist, performer, producer, studio, brand, person or entity, in such a way as to mislead other users of Jeeni as to your identity and the origin of your material.
Step 2: Your Video and Audio Rights
All of your legal rights, or the copyright-owner’s legal rights remain protected.
Jeeni has no claim on copyright or legal ownership of the video or audio files or accompanying details you upload.
You can change, delete or replace your track content as much as you like, as often as you like.
Step 3: Uploading Tracks
Type in the title of your track.
Now select up to 4 most appropriate channels where your track should be listed. You can leave this to later or change your mind at any time.
Next, select the track you want to upload from wherever you have stored it, using the Browse button.
You can also Browse and upload a thumbnail image to publicise your track, or simply let the system select one for you.
When your file or files have uploaded, hit UPLOAD and wait.
Your track will appear in your Showcase, but only you can see it. It will be viewed and approved by a real live human being, then go live.
IMPORTANT: JEENI WILL PUBLICISE YOUR TRACK AUTOMATICALLY. You want to make extra sure that a whole new audience can find your work, so PLEASE give your fans and search engines like Google something to chew on. For any of your tracks, simply hit the Edit icon and get the following elements right.
Title – the title of your track and the name of the performer(s).
Summary – use key words and phrases to attract a new audience using smart searches. For example, production credits, instrumentation, contact and publicity details, the names of your inspirations and influences, greatest hits, awards, bios.
Description – these are the words and phrases that will appear in the listings, and you can format them using the tools provided. Think of them like a publicity poster for your work.
Categories – this is where you can select or change up to 6 appropriate categories of Jeeni Channels where your video appears. Your track is automatically included in the ALL CHANNELS category, but you can change that if you want.
Tags – specifically for search engines like Google.
Showcase – displays the name of the Showcase that your video will appear in.
Hit the red button to Save Changes, and that’s it.
Step 4: Additional Tracks
Jeeni Artists can upload up to 50 tracks to their Showcase.
A running total of your tracks is clearly displayed.
You can delete, update, change or add new tracks at any time.
If you run out of room for new tracks, delete one or more existing tracks.
To remove a track, activate the delete icon to put it in the Trash.
It will stay in the Trash so you can reload it later, or delete it permanently.
To make room for new tracks, empty the Trash by rolling over the video thumbnail image and hitting the Bin icon.
A dialogue box will appear asking you to confirm.
AUDIO/VIDEO BUTTONS
There’s a range of very useful buttons under every audio/video track on Jeeni. Here’s what they do:
VOTE – hit the Vote button to help push this track up the Charts and get rewarded.
ADD – add the artist/performer of this track to your personal list, and get their latest news and special offers direct.
SHARE – share this track with one click, to send its link to your friends and networks via email or your social media.
WATCH LATER – add this track to your personal Playlist so you can enjoy it any time you like.
VIEW SHOWCASE – go straight to the Showcase of the artist or performer of this track to find more tracks and discover more about them.
DONATE – show your appreciation by sending a donation direct to this artist or performer. It’s entirely up to the artist or performer if they want to take advantage of your generosity, and Jeeni guarantees that whatever you decide they’ll receive 100% of your donation.
OFFERS & SERVICES – our great opt-in service for artists and performers, and as ever they will receive 100% of everything agreed. Anyone can order goods, services, release, merchandise and customised productions from participating artists, including dedications, greetings, and bespoke tracks. Prices are agreed direct between the artist and the buyer, and Jeeni acts as a matchmaker to bring happiness to all involved.
REPORT THIS – tell Team Jeeni if you think a track should be removed. If you click on this button then a special screen appears to help you with your report.
PREVIOUS – play the previous track.
NEXT – play the next track.
MORE – reveal more tracks.
AUTO NEXT – toggle ON/OFF to enjoy the next track automatically.
VOLUME – adjust the volume or mute the sound.
SCREEN SIZE – toggle between standard and full-screen track display.
PLAY/PAUSE – standard play/pause button with the track time-elapse shown in minutes and seconds.
The size limit for any file to upload to Jeeni is 50MB.
Videos of your work, goods or services must be in MP4 format.
Audio-only tracks must be in MP3 format.
Jeeni Artists can upload up to 50 audio/video files to their Showcase.
If you need to upload additional files, please contact our technical support desk for details and costs.
We limit the number of tracks in your showcase to 50 or we’d go broke if we let everyone upload as many files as they want and eat up our server space and management costs.
Some of our celebrities, Ambassadors, partners and special artists have more videos in their showcase. That’s because they give us support in terms of publicity, fan outreach and sometimes even money!
If you want a load more tracks in your showcase, and you think you can offer us something in return, then contact our business helpdesk on jeeni.com/support/
We don’t want to insult your intelligence by explaining how navigation works on a website or app, but we’re doing it anyway. Here goes.
TOP MENU
On any connected device, the top menu is really simple.
JEENI logo – this takes you to the Jeeni Home Page wherever you are.
Select Channel – reveal all the Jeeni channels to select your favourite.
Search Jeeni – type in whatever you’re looking for, to find artists, titles, goods, services, blogs, features, anything and everything.
Login – and enjoy everything that JEENI has to offer. If you haven’t joined Jeeni yet, then the JOIN button is ready when you are.
My Jeeni
This menu always sits near the top-right of your screen. Everything in My Jeeni is available when you join as a Jeeni Artist, and some features are available for Jeeni Audience members:
Short-cut buttons – to go straight to your Showcase or Upload a new track.
My Profile – this is where you strut your stuff and take control.
View My Profile – for an instant overview
Edit My Profile – and keep everyone up to date
My Social Links – spread the love
My PayPal.me – get set to make money via Jeeni
My Services – all ready and set up for you to market to the masses.
My Invites – invite others to join Jeeni, and get rewarded for your success.
My Showcase – go straight to your Showcase and put what you have to offer in the spotlight.
View My Showcase – check out how others see your Showcase.
My Showcase – edit what’s in your Showcase.
Upload a Track – upload a video or audio track for the public to enjoy.
My Newsfeed – tell the public all about what’s going on in your world.
My Marketing – your unique fully-automated artist marketing package.
My Artists – your direct line to Jeeni Artists, including performers, creatives and experts.
My Artists – the place where you monitor your list of all the artists, performers, creatives and suppliers who you want to send you updates and offers.
My Artist Offers – this is where your personalised artist offers appear, all in one place.
My Playlist – all the tracks you select for enjoying any time are kept here.
My Feedback – have your say, and help make Jeeni even better.
My Account – here’s where you control all aspects of your relationship with Jeeni.
My Password & Account Details
Deactivate My Account
Logout – we have absolutely no idea what this option is for … only kidding.
BOTTOM/FOOTER MENU
The following options are available at the bottom of every Jeeni page:
Facebook – go to the Jeeni Facebook Group for Independent Artists And Performers (IMAP).
Instagram – go to the Jeeni Instagram page.
Twitter – go to the Jeeni Twitter feed.
YouTube – go to the Jeeni YouTube channel.
MEMBERSHIP
Join Jeeni Audience – join Jeeni as a member of the audience.
Join Jeeni Artists – join Jeeni as an artist, performer, service provider or creative member.
Terms and Conditions – all the small print in one place.
Privacy Policy – how we protect your data.
RESOURCES
Support helpdesk – where you can contact our legal, tecjnoical and business help-desks.
Blogs – catch up on the latest thoughts, features and words of wisdom from members of the team and special guests.
FAQs – visit the page you’re on right now.
COMPANY
About – what Jeeni Limited is and what it’s for.
Team – what we look like and who we are: meet the Jeeni team, our celebrity ambassadors and mentors.
Partners – the companies and organisations we’re in partnership with.
Statistics – we pride ourselves on keeping the latest Jeeni stats open for anyone to view.
JEENI ARTIST MARKETING – INTRODUCTION
You’re a creative artist, musician or performer, right?
You want to be rewarded for what you do, correct?
You want to grow your fanbase, OK?
You want recognition, applause and success, true?
You don’t want to pay other people for empty promises of help, agreed?
You’ve got a Jeeni Showcase, and now you want to put it to work, yes?
Congratulations! JEENI ARTIST MARKETING is here to handle all of this for you, no sweat. Well, maybe just a bead of sweat, but you’ve done all the hard work already, so here’s how to put it in the spotlight, centre-stage.
JEENI ARTIST MARKETING is an exclusive service for Jeeni artists. It reaches out, promotes and markets your creative talent, simply and effectively. It handles your releases, your merchandise, your events and your news, all at the touch of a button.
Your Target Audience
JEENI ARTIST MARKETING allows you to reach out to 3 sectors of your target audience:
1. Your existing fanbase, who are already part of your network.
2. Brand new fans who have voted for your tracks and opted-in to receive your promotions.
3. The mass of Jeeni users who allow push-notifications; in other words potential fans who are not yet aware of your work.
So the good news is that even if you haven’t got any views, votes or fans yet, you can still get your marketing campaigns in front of a new global audience.
Your Marketing Methods
There are two types of marketing methods.
1. email marketing
2. push-marketing
Email marketing only reaches your existing fanbase, but push-marketing reaches everyone who allows notifications on their mobile, laptop or desktop devices. Push notifications have a great advantage because users do not need to have their browser open on their device, if they have allowed notifications. JEENI ARTIST MARKETING lets you use both methods.
Your Backlinks
A backlink is a link from somewhere on the web to a target somewhere else on the web. Think of a backlink as a sort of citation. Search engines love citations.
When you create a campaign with JEENI ARTIST MARKETING, you send an email to your fanbase and a push-notification to all website visitors and mobile users who allow notifications. Your campaign generates an automatic backlink to your Showcase to lead fans by the nose straight to your work. You also get a whole load of URLs (website page addresses) to use as backlinks on social networks.
JEENI ARTIST MARKETING backlinks are carefully created to be effective. They tie in to your campaign to track, trace and measure the number of people who respond to it.
A backlink that has been responded to is added to your campaign report and a reward is added to your account up to the maximum for your campaign allowance. After all, the more successful your campaign is for you, the more traffic we get on Jeeni and the better we like it. Everybody wins.
Some Patronising & Possibly Irritating Advice
Before releasing a JEENI ARTIST MARKETING campaign into the wild, it’s a really good idea to make sure of the following six things:
1. Your Profile and Showcase information is up to date.
2. Your images are the ones you want to display to the world.
3. Your audio or video tracks have been uploaded.
4. You have chosen the most suitable ready-made template to attract the masses.
5. You have set the best date and time to kick off your campaign to tie in with any other promotions you are doing.
6. You have set a suitable date and time to close your campaign so you don’t bore the pants off people.
Creating Your Campaign
Ready? OK, here we go. To create a campaign, follow these steps:
Step 1:
Login as a Jeeni Artist
Step 2:
Click on the Marketing option from your Profile page. You will be whisked off to your personal My Marketing page.
Step 3:
Click on Add Marketing Content.
Step 4:
Write your Title.
The Campaign Title is for your own use to identify your campaign and the responses you get, so give it a clear, unique title. Remember, you may well create dozens of marketing campaigns, so you’ll want to recognise each one for future reference.
Step 5:
Add your News or Marketing Content.
This is where you update everyone who has opted in to receive your latest news, and where you tell them about your latest releases, gigs, merch, or whatever you need to publicise.
Step 6:
Click Post, and that's it!
Jeeni is set up to launch the queue of data for marketing campaigns in carefully controlled batches to avoid bottlenecks in our services, so there may be a slight delay before your campaign gets squirted into the pipeline of hope. This only relates to when push-message campaigns get sent out, and currently does not affect email communications which will normally be delivered immediately.
Please remember, once your campaign is sent there is no way to unsend it, so make sure you are completely happy with everything before you release it!